Privacy Policy

Information we collect

• Information you give us: name, email address, shipping and billing address, phone number, and the content of messages you send us.
• Order information: the products you buy, order amounts and your choices such as Subscribe & Save. Payments are processed by Shopify and its payment partners; we never see or store your full card number.
• Information collected automatically: device and browser type, IP address, approximate location, the pages you view, the links you click and how you arrived on our site, collected through cookies and similar technologies.

How we use your information

• To process and ship your orders, handle refunds under our guarantee and answer your questions.
• To send order and shipping updates and, where you have agreed, marketing emails. You can unsubscribe at any time with the link in every email.
• To understand how our site is used, measure our advertising and improve our products and pages.
• To prevent fraud and to meet our legal obligations.

Cookies, analytics and advertising

We use Google Tag Manager to manage the tags on our site, Google Analytics 4 to understand site traffic, and the Meta Pixel and Meta Conversions API to measure and improve our ads on Facebook and Instagram. These services may receive information about your visit and your purchase, such as pages viewed, items added to the cart and order value, and may combine it with information they already hold about you.

You can block or delete cookies in your browser settings, opt out of Google Analytics with the Google Analytics opt-out browser add-on, and control ad personalization in your Meta and Google account settings. Our site does not currently respond to Do Not Track signals.

How we share information

We do not sell your personal information for money. We share it only as needed to run our business:

• Shopify, which hosts our checkout and stores order data, and its payment partners.
• Shipping carriers and our fulfillment partner, to deliver your order.
• Email and analytics providers, and the advertising partners named above.
• Authorities, where the law requires it, or a buyer of our business in the event of a sale or merger.

Your privacy rights

Depending on the state you live in, including California, Colorado, Connecticut, Virginia and Utah, you may have the right to know what personal information we hold about you, to receive a copy, to correct or delete it, and to opt out of targeted advertising and the sharing of your information for that purpose.

To make a request, email support@cavamin.com with the subject line "Privacy request". We will verify your request using the email address on your order and answer within 45 days. We will not treat you differently for using your rights. An authorized agent may make a request on your behalf with your written permission.

Data retention and security

We keep order information as long as needed for our records, tax and accounting obligations, and to handle guarantee claims. We use reasonable technical and organizational measures to protect your information, but no method of transmission over the internet is completely secure.

Children

Our site is not directed to children under 13, and we do not knowingly collect personal information from them.

Changes and contact

We may update this policy from time to time. The date at the top shows when it last changed.

Questions about this policy: Pet Printed LLC, 1007 N Orange St, 4th Floor, Suite 4700, Wilmington, DE 19801, United States. Email: support@cavamin.com.